2018-2019

Career Certificate

Hospitality/Retail Management

This Career Certificate is designed for students interested in the hospitality or retail environments and provides the basic skills necessary to gain access to entry-level employment opportunities in the hospitality or retail environments.

Graduates will be able to:

  • Develop communication and behavioral skills to service customer relationships professionally.
  • Describe the managerial functions of management.
  • Explain the marketing/promotional mix activities, specifically with a customer focus.
  • Pass the national retail Federation Exam in Customer Service Education Requirements.

General Education(9 credits)

Code Name Credits
Communication (6 credits)
EN 101 Composition I 3
ENS 106 Public Speaking 3
Technology (3 credits)
CIS 101 Computer Concepts and Applications 3

Major(21 credits)

Code Name Credits
BU 101 Introduction to Business 3
BU 102 Business Mathematics 3
BU 103 Customer Service 3
BU 117 Introduction to the Hospitality Industry 3
BU 203 Principles of Marketing 3
BU 209 Professional Selling 3
Free Elective (3 credits)
Choose any Business course 3

Total Credits 30