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2018-2019

CIS 116 - Software/Hardware Maintenance and Diagnostics

( 4 :0 :0 ) 4 credits

This course provides students with the knowledge and skills necessary to install, troubleshoot, and upgrade software and hardware components, and to maintain and replace parts for PCs. Students learn how to handle system components properly, use hardware and software diagnostics tools to troubleshoot problems, and fix or replace the failed components. Proper techniques to assemble and disassemble a microcomputer system are also covered. Successful completion of this course prepares students to take the CompTIA (Computing Technology Industry Association’s) A+ certification exam and Microsoft Technology Associate (MTA) exam.Offered days only in Fall; offered nights only in Spring. 

Pre-Requisites:
CIS 101 - Computer Concepts and Applications
OR
CIS 107 - Information Technology Fundamentals and Applications