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HN 115 - Communication Skills and Cultural Competence

( 2 :0 :0 ) 2 credits

This course provides the content and skills in communication to assist the community healthcare navigator in effectively interacting with a variety of clients, their families, and a range of healthcare providers. Included are verbal/nonverbal communication, listening, networking, building trust and working in teams. These skills are grounded within the context of the community's culture and the cultural implications that can affect client healthcare.