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2018-2019

HIT 111 - Culture of Healthcare

( 3 :0 :0 ) 3 credits

This course provides an introduction to the organization and services of healthcare and public health in the U.S. Key aspects of the culture of healthcare including quality of care, patient safety, communication, customer service / professionalism, privacy, regulatory compliance, medical ethics, and professional values are discussed. Interrelationships of quality measurement, performance improvement, socio-technological aspects, and reimbursement are introduced.