Business and Industry

Customer Service Training

Employers always value employees who have good soft skills and are able to interact effectively with consumers. Improve your customer service skills and improve your growth potential by signing up for one or more of our customer service courses.
Participants may register for one, two, three or any combination of sessions. Call for dates.

  •  Excellence and Communication Skills
  •  Diversity
  •  Managing Difficult Customers, Difficult Situations and Stress
  •  Problem Solving, Service Recovery and Professional Image 
  •  Time Management

 
If you are looking for training for your company, contact Renee Griggs at RGriggs@pccc.edu or at (973) 684-6202 for additional information.