Grant-funded Programs

Customer Service Training HUB

The NEW Customer Service Training Hub grant-funded program for Temporary Assistance to Needy Families (TANF) and General Assistance (GA) recipients provides academic instruction and the opportunity to explore hands-on career paths in the retail/hospitality sector while learning on-the-job skills for customer service, inventory, sales, management, marketing, inventory, warehousing, logistics, and basic finance.

 

PROGRAM HIGHLIGHTS

 

v  Instruction in customer service, inventory, sales, management, marketing, inventory, warehousing, logistics, and basic finance

v  Hands-on experience in the retail/hospitality sector

v  Academic assessment

v  Literacy and computer-based training

v  Job readiness skills

v  Career counseling and job placement assistance

v  ABE Requirements: 7.0 reading & Language 

Day(s):       Monday – Friday              Times:       8:30 am – 4:00 pm

Referrals:  Every Monday

 Prerequisites: Customer must be receiving Temporary Assistance for Needy Families (TANF) or General Assistance (GA). Must have the ability to read, write and converse in English.

Referrals are made through the Passaic County Board of Social Services.

For additional information, please contact:     Pat Nole, Director, WFNJ Programs

Tel # 973-684-5748 •Email: pnole@pccc.edu